SHOPPING WITH US

ORDERING ONLINE

  • Straightforward and totally secure.
  • Our secure payment area is managed by PayPal, who will process your card details.
  • All our prices are final including packaging, insurance and 'signed-for' delivery.
  • Free Worlwide Shipping.

If you are looking for a specific item and you want to know whether it is still in stock prior to your placing your order, please contact us.

Within 24 hours of receiving your order(excluding weekends and holidays), we will contact you to discuss lead time and a convenient delivery arrangement. When you place your order, please email us to let us know whether you wish to have it delivered to a work address, or, in the case of a gift, to the recipient.

PAYMENT

  • Our Payment method is Paypal. Inside paypal you can pay with your credit card if you like.

Please note that for your protection and ours, we have nothing to do with the online card processing mechanism. All credit cardholders are subject to validation checks and authorisation through Paypal.

 

SHIPPING

  • We aim to despatch your order to you within a week. If, for any reason, there is a delay, we will let you know when we acknowledge your order.

 

PRODUCT DESCRIPTION

Each product purchased is sold subject to its Product Description. Olympic Pantheon will take all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time when the relevant information was entered onto the system. Please be aware that, due to the fact that our products are either individually cast, carved, painted and hand finished, there will inevitably be minor variations in size, colour and texture.


RETURNS & REFUNDS

We have complete confidence in all our products and our aim is to supply products of the highest quality at all times.

If, however, you wish to return an item to us, please do so within 14 days. You will be entitled to a refund or a replacement, if we have it in stock. A returned item must be in its original condition and in its original packaging. Note that shipping charges are not refunded. The actual postage charges will be subtract from the item price(We will send you our courier price policy in pdf to check it yourself) before refunded.

 

IMPORT TAXES

Orders placed with us outside the European Union may be subject to import tax. Please note that this is the customer's responsibility.